Managed Print Services & Related Products and Services- CANCELLED

CANCELLED – The City of Charlotte, Mecklenburg County, the City of Rock Hill, and the Charlotte Mecklenburg Library currently partner to receive Managed Print Services and Related Products, Services, and Solutions.

The City of Charlotte is soliciting on behalf of all four (4) entities as well as the City’s Charlotte Cooperative Purchasing Alliance (CCPA – ) for an outside Service Provider to provide the following comprehensive managed services and solutions:

  • Use of a wide variety of Multifunction Machine, Print Devices, Wide-Format Plotters, and Facsimile machines including all Maintenance and Consumables;
  • Use of wide format, high production, facsimile machines, scanners, and other products, accessories, and supplies that may be available in the Service Provider’s catalog during the term of the Agreement;
  • Fleet monitoring and Reporting Services;
  • Print Shop Management Services for each Entity, to include all necessary Print Shop Equipment, personnel, consumables, and related expenses;
  • Various Software Products, along with all associated licenses, installed on either the Multifunction Machines or Entity and/or Service Provider Owned Hardware in support of various Requirements for each respective Entity; and
  • Managed Print Services of Entity-owned print devices to include, but not limited to support, toner/ink, and paper.
  • Other related Services and Solutions.

Elevator Maintenance and Repair Services

The selected Company will maintain elevator units using trained personnel. The maintenance will include inspection, lubrication, adjustment, and if conditions or usage warrant, repair or replacement of the following parts:

(a) Controller parts, selectors and dispatching equipment, relays, solid-state components, transducers, resistors, condensers, power amplifiers, transformers, contracts, leads, dashpots, timing devices, computer and microcomputer devices, steel selector tapes, mechanical and electrical driving equipment, signal lamps, and position indicating equipment.

(b) Door operators, car door hangers, car door contacts, door protective devices, load weighing equipment, car frames, car safety mechanisms, platforms, car and counterweight guide shoes including rollers and gibs, and emergency car lighting.

(c) Hoistway door interlocks and hangers, bottom door guides, and auxiliary door closing devices.

(d) Machines, worms, gears, thrust bearings, drive sheaves, drive sheave shaft bearings, brake pulleys, brake coils, contacts, linings, and component parts.

(e) Motors, motor generators, motor windings, rotating elements, commutators, brushes, brush holders, and bearings.

(f) Governor Components, governor sheaves and shaft assemblies, bearings, contacts, governor jaws, deflector or secondary sheaves, car and counterweight buffers, car and counterweight guide rails, car and counterweight sheave assemblies, top and bottom limit switches, governor tension sheave assemblies, and compensating sheave assemblies.

(g) Pumps, pump motors, operating valves, valve motors, leveling valves, plunger packings, exposed piping, above ground plungers and cylinders, and hydraulic fluid tanks.

(h) Escalator handrails, handrail drive chains, handrail brush guards, handrail guide rollers, alignment devices, steps, step treads, step wheels, step chains, step axle bushings, comb plates, floor plates, tracks, external gearing, and drive chains.

(i) Escalator upper drives, upper drive bearings, tension sprocket bearings, upper newel bearings, demarcation lights, and comb lights.

In addition, the Company may be asked to replace all wire ropes or coated steel belts as often as necessary to maintain an appropriate level of safety. This may also include equalizing the tension on hoisting ropes, resocketing ropes for drum machines, and repairing or replacing conductor cables, hoistway, and machine-room elevator wiring.

The selected Company will provide the City with 24-hour,  year-round services to ensure that all emergency needs are immediately met.

Vehicle Tires and Wheel Services

The City of Charlotte’s operates over 6,500 vehicles, including, but not limited to, heavy-duty refuse and recycle trucks, street sweepers, construction equipment, light-duty trucks, trailers, cars, and SUVs.

The City seeks to establish a contract for Vehicle Tires and Wheel Service from qualified vendors. The contract will be for the purchase, delivery, installation, labor-related maintenance, and service calls in compliance with the specifications and terms and conditions outlined in this ITB. The City of Charlotte will match the load, speed, and tread wear ratings to meet the requirements of specific vehicles and applications. All tires offered shall be the latest models available from manufacturers.

Services provided under this ITB will be provided to the City’s Solid Waste Services Department and other City Departments.

Emergency Bagged Ice

The City of Charlotte is looking to receive quotes for Emergency Bagged Ice.   The intent of this resulting contract is to be pre-positioned in the event a state of emergency has been declared by the Governor of North Carolina and/or a federally declared disaster area as designated by the Federal Emergency Management Agency (FEMA).  The Company would be required to deliver bags of ice and a merchandiser for storage to specified locations by a City department during the emergency event.

Electric Vehicle Supply Equipment and Related Services

The Office of Sustainability and Resilience (OSR) in the General Services Department is responsible for guiding the implementation of the Strategic Energy Action Plan. SEAP goals are integrated across the City’s operations of 200+ municipal facilities, structures, and assets, with a range of uses including office, warehouse, storage, parking, vehicle maintenance, communication towers, and public safety.  Currently, there are approximately 103 Level II and one Level III City-owned EV chargers installed across the city.

The City is currently studying 850 additional vehicles for near-term electrification and associated infrastructure needs.  The City is issuing this RFP for Electric Vehicle Supply Equipment (EVSE) and related Electric Vehicle Charging Software services to support the SEAP goals.  The majority of installed EVSE will be for fleet charging.  There will be some need for publicly available chargers which will require the ability to accept payment.

The City is seeking to hire an experienced and qualified Vendor that can provide a turnkey solution of all equipment, corresponding software and networking, accessories, and warranties.  In addition, we will be considering inclusion of a maintenance services contract.

Digital Asset Management System

The City is seeking Proposals to implement and support a Digital Asset Management System to be used by multiple City Departments. The System will, at a minimum, store and manage all creative assets – photos, videos, graphic design in addition to supporting brand marketing. The system will need to function similarly to a working library and will have the ability to share historical content, current content, and details on the intended use. This system should also allow other users within the department to easily find and distribute approved content.

Vehicle Welding and Related Services

The City of Charlotte is seeking a qualified provider of Vehicle Welding and Related Services to work in conjunction with Fleet Management.  The Company shall perform vehicle maintenance, repair, and modification through the provision of Welding and Related Services for vehicles and fleet equipment owned, operated, or maintained by the City.  The Company shall provide these services either at their Company facilities or at approved City locations.

Emergency Cleanup Services

The City is responsible for maintaining a portfolio of approximately 180 buildings, including offices, fire stations, police division offices, and equipment shops, that house various City activities.  The City also maintains cultural facilities, including museums and arenas that serve as venues for sports, entertainment, and other events.  Contracts resulting from this RFP may be used by various City departments for needs across the entire City organization, including the Airport and the Charlotte Area Transit System (CATS).

 

The Company shall provide Emergency Mitigation Clean-Up Services at various locations as identified by the City.  This work will consist of rapid response for containment, demolition, disposal, drying, cleaning and decontamination as needed per IICRC standards and RIA guidelines on a per-incident basis for water and/or smoke damage.  Services consists of providing all labor, materials, equipment, and supervision for the services as directed by the City’s Project Manager.

Professional Consulting Services – CANCELLED

The City of Charlotte (“City”) will be seeking professional consulting services for strategic planning, research, analysis, and development to advance more streamlined and effective local government operations.

The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.

The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:

  • Providing strategic planning for various City departments, programs, services, initiatives, and activities;
  • Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
  • Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
  • Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
  • Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
  • Conducting market research based on current market trends and best practices among peer cities, at a minimum;
  • Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
  • Assisting City staff in testing and implementing strategy map recommendations;
  • Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
  • Providing appropriate support as requested for special projects as assigned by the City Manager or designee.

The City is interested in Consultants who have experience in any of the following service areas, at a minimum: diversity and inclusion, economic development, human resources, information technology, public safety, social justice, sustainability and resiliency, and workforce needs and development.