Strategic Business Technology Roadmap Services

The City is seeking consultant knowledgeable and experienced in the use of business information systems and technology best practice methodologies to conduct a needs assessment and prepare a strategic plan to serve as a road map for addressing the short and long-term technology business systems needs of the City. The plan should contain clear goals and action items that will move the City forward and should be structured in a manner that allows for ease and clarity of implementation by staff and other resources. The Company shall conduct a study of current infrastructure and systems, offer recommendations, determine whether a different direction might improve business continuance strategies, and to discover ways to improve efficiencies.

Replacement of CharlotteNC.gov

Migrate charlottenc.gov content from the existing Sharepoint environment managed by RMSource/Azure to a new, modern hosted/SaaS Content Management System solution. Migrating the city’s public facing website to an innovative content management system will provide more
opportunities for accessibility, delivering a good user experience, and reducing the amount of time dedicated to managing content. Some other drivers are a need for high availability, scalability to meet peak demands, responsive pages to provide a good user experience for multiple media types, and more options for adding custom functionality to public facing pages The City will go through an RFP process. The RFP will be for the SaaS solution, and for migration/re design of the site content. The implementation process will be to migrate/re-design content from the City’s Sharepoint Charlottenc.gov environment to the new CMS environment. It is expected to be a 6-12 month project. 

All departments will benefit from this project.

Replacement of Financial, Budgeting, and Human Resources Systems Request for Information

The City of Charlotte is seeking Enterprise Resource Planning (ERP) information from Software Providers with proven experience in the public sector for the functional areas of budget, human resources, finance, procurement, project and grant cost accounting. The City’s vision is to implement an integrated software solution to process, report, and store information; facilitate delivery of services and activities through better financial management, improved business processes and better information for decision making.
This Request for Information (RFI) is NOT intended to award a contract, rather to gain information.