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charlotte-water-bluet  Charlotte Water / Technology Goods & Services

Customer Self Service Solution: Mobile Application and Web Portal

Details

Add to Calendar 2022-06-01 2022-06-01 Customer Self Service Solution: Mobile Application and Web Portal

The purpose of this RFP is to select a water-focused customer portal that will replace the https://mycitizenservices.org website and provide a single point of access for customers to access specific water-centric functions.

CLTWater is requesting proposals from qualified companies for the design, integration, and implementation of a CSS (customer self-service) water-focused self-service portal.

Posting Number 2022-Q2(Apr-Jun)-CW-8094

Anticipated Posting Date 2022-06-01

Commodity Code(s): 91596, 92003

The purpose of this RFP is to select a water-focused customer portal that will replace the https://mycitizenservices.org website and provide a single point of access for customers to access specific water-centric functions.

CLTWater is requesting proposals from qualified companies for the design, integration, and implementation of a CSS (customer self-service) water-focused self-service portal.

Requirements

Last Updated: 04/28/22
Estimated Total Value+
Contract Term+
Insurance Requirements+

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For Questions, Contact:

Judson Cross

City Contact

judson.cross@ci.charlotte.nc.us