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charlotte-area-transit-system-bluet  Charlotte Area Transit System / General Services

Parts Pressure Washer Preventive Maintenance and Repairs

Details

Add to Calendar 2021-07-15 2021-07-15 Parts Pressure Washer Preventive Maintenance and Repairs

CATS Bus Operations requires a five (5) year contract with two (2) one year options for renewal for Pressure Washer Preventive Maintenance and Repairs

Pressure Washer PM and Repair Services
Charlotte Area Transit System Bus Operation Division is requesting bids for PM and repair services for our industrial hot water pressure washers. CATS uses multiple pressure washers between two facilities. The facilities are located at 3145 South Tryon Charlotte, NC and 900 North Davidson Charlotte, NC.

Types of Equipment
CATS-BOD is currently using the following brands of industrial hot water pressure washers: Hotsy and Hydroblaster. One of the Hotsy units is a trailer mounted mobile unit while the other units are stationary and housed in secure rooms at their location.

PM Service
Monthly PM services of all shop equipment as recommended by original manufacturer.

Repair Service
Repair calls are to be responded to within 24 hours of repair needs being reported.

Vendor should have ample supply of replacement parts including hoses and wands on hand to limit the amount of downtime for our equipment.

Quality Assurance
Work shall be performed by a vendor of established reputation with a minimum of five (5) years’ experience performing PM/Repair services on industrial hot water pressure washing equipment.

(PSR #949)

Posting Number 2021-Q3(Jul-Sep)-CATS-5277

Anticipated Posting Date 2021-07-15

Commodity Code(s): 98183

CATS Bus Operations requires a five (5) year contract with two (2) one year options for renewal for Pressure Washer Preventive Maintenance and Repairs

Pressure Washer PM and Repair Services
Charlotte Area Transit System Bus Operation Division is requesting bids for PM and repair services for our industrial hot water pressure washers. CATS uses multiple pressure washers between two facilities. The facilities are located at 3145 South Tryon Charlotte, NC and 900 North Davidson Charlotte, NC.

Types of Equipment
CATS-BOD is currently using the following brands of industrial hot water pressure washers: Hotsy and Hydroblaster. One of the Hotsy units is a trailer mounted mobile unit while the other units are stationary and housed in secure rooms at their location.

PM Service
Monthly PM services of all shop equipment as recommended by original manufacturer.

Repair Service
Repair calls are to be responded to within 24 hours of repair needs being reported.

Vendor should have ample supply of replacement parts including hoses and wands on hand to limit the amount of downtime for our equipment.

Quality Assurance
Work shall be performed by a vendor of established reputation with a minimum of five (5) years’ experience performing PM/Repair services on industrial hot water pressure washing equipment.

(PSR #949)

Requirements

Last Updated: 05/14/21
Estimated Total Value+
Contract Term+
Insurance Requirements+
Special Notes

Pressure Washer PM and Repair Services

The purpose of this scope is to establish a qualified service provider(s) for PM and repair services for Charlotte Area Transit Bus Operation Division (CATS-BOD) industrial hot water pressure washers and related systems. The Company shall be a Factory Authorized Dealer, Distributor, Warranty Repair & Diagnostic Dealer and Non-Warranty repair dealer of CATS-BOD equipment makes and models. CATS-BOD requests a 5-year contract for goods and services to repair and maintain maintenance equipment. estimated at $16,000 annually.

The Company shall be responsible for maintaining a high level of service as it relates to customer satisfaction and contractual performance. The Company is required to assist designated CATS-BOD personnel in managing an efficient, effective and reasonable level of PM and repair services.

CATS-BOD Facility Locations and Service Hours

3145 South Tryon Charlotte, NC

900 North Davidson Charlotte, NC

The following timing definitions shall be observed and utilized for the purposes of Contract:

Definition Hours Days
Standard 6:00am to 6:00pm Monday – Friday
After hours 6:01pm to 5:59am Monday – Friday
Weekend 6:01pm to 5:59am Friday – Monday
Holiday 12:00am to 11:59pm Holidays

 

Types of Equipment

The following is a current list of equipment that will need services at CATS-BOD. The equipment type and quantities may change during the duration of the contract.

Brand Model Quantity
Hotsy 5735SS 1
Hydroblaster 7/3000EHGV 2

 

Quality Assurance

Work shall be performed by a vendor of established reputation with a minimum of five (5) years’ experience performing PM/Repair services on industrial hot water pressure washers and related systems.

All PM service shall be performed on a 30-day cycle by Company. PM service is to include inspections, adjustments and replacement of any necessary parts of pressure washers, pressure hoses, hose reels, pressure wands and all connections included in the performance of the equipment. All parts used for PM service and repair services shall be from OEM manufacturer or an approved manufacturer that meets or exceeds OEM specifications.

The Company is solely responsible for having and maintaining any and all required equipment and tools to diagnose and repair various manufacturers and models of equipment at both CATS-BOD locations.

Unless otherwise specified by CATS-BOD, the Company unconditionally guarantees the materials and workmanship on all Services. If any defects occur due to faulty material and/or Services, the Company at their expense shall repair or adjust the condition or replace the materials and/or Services to the complete satisfaction of CATS-BOD. These repairs, replacements or adjustments shall be made only at such time as will be designated by CATS-BOD to ensure the least impact to the operation of CATS-BOD business.

Seamless service delivery, back order frequency, workmanship and quality issues, response times, safety practices, delivery reports and other methods as deemed appropriate by CATS-BOD from time to time shall be used to gauge Company’s performance. Poor performance with respect to Service availability, quality of work, unsafe practices, or any of the other requirements of the Contract, as judged solely by CATS-BOD, shall constitute grounds for immediate termination of the Contract between CATS-BOD and the Company.

Cleaning and Safety

Any by-products, environmental hazards, spills, service-related supplies, and materials used in the performance of the Services, and any related work area, must be cleaned and properly disposed of in accordance with all EPA, OSHA, local laws and ordinances, and any related environmental agencies and regulations. The company shall report any spill or contamination of any size on City property to the CATS-BOD Maintenance Procurement Facility Equipment and Environmental Manager immediately.

The Company is required to exercise all measures to ensure the safety of CATS-BOD personnel and/or equipment. These measures include but are not restricted to, laws, ordinances, industry best safety practices, proper supplies, traffic control and/or warning devices, company vehicle warning lights/flashers, and all related OSHA requirements for Highway and Work Zone Safety.

Company and Vehicle Identification

Company employees providing Services under the provisions of the Contract shall be clearly identifiable by one of the below methods:

  • Company logo shirts with name patches or emblems;
  • Individual uniforms with name badges; or
  • Name tags or identification cards worn in a visible location.
  • All Company vehicles must be clearly marked with the company name and phone number.

 

Additionally, the Company and all personnel who respond to Service Orders shall:

  • Meet all DMV and DOT requirements;
  • Be at least eighteen (18) years of age;
  • Be able to communicate effectively in English;
  • Not be under the influence of drugs or alcohol;
  • Possess an appropriate current driver’s license for the vehicle they are operating, as required by North Carolina General Statutes;
  • Have adequate training to safely perform the services required;
  • Have a current, valid North Carolina Motor Vehicle Operator Permit for type/class of vehicle they are operating.

All permits must be displayed upon request of any City official while any Company employee is working on CATS-BOD vehicles and equipment.

In the event a report is received alleging an employee(s) of the Company was discourteous, belligerent, and profane or in any way intimidating, either physically or verbally, the Company shall submit a written report to CATS-BOD point of contact outlining the complete details of the incident. Said report shall include the nature of the incident, time, date and location, and name, address and telephone number of the person alleging the violation. The report shall also include the name and title of the employee and what disciplinary action, if any, was taken.

Price Schedule

Pricing shall be stated as a fixed price per item or service rate that includes shipping and delivery, any discounts, vendor markup/profit, fuel surcharge item cost and storage. No other charges are allowed.

Labor Rates
Standard
After Hours
Weekend
Holiday

 

 

 

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For Questions, Contact:

Shanda Lewis

Procurement Officer

shanda.lewis@charlottenc.gov