Supervisory Control and Data Acquisition (SCADA) is a control system architecture that uses computers, networked data communications, and graphical user interfaces for high-level process supervisory management to interface with water and wastewater process plants and machinery.

The Service Provider(s) shall support Charlotte Water’s operations, maintenance, and engineering teams directly.

Projects and work hours will vary. Historically, the services provided under this
contract have been considered to be a continuous need; although no service hours are guaranteed.