Managed Print Services & Related Products and Services

The City of Charlotte, Mecklenburg County, the City of Rock Hill, and the Charlotte Mecklenburg Library currently partner to receive Managed Print Services and Related Products, Services, and Solutions.

The City of Charlotte is soliciting on behalf of all four (4) entities as well as the City’s Charlotte Cooperative Purchasing Alliance (CCPA – ) for an outside Service Provider to provide the following comprehensive managed services and solutions:

  • Use of a wide variety of Multifunction Machine, Print Devices, Wide-Format Plotters, and Facsimile machines including all Maintenance and Consumables;
  • Use of wide format, high production, facsimile machines, scanners, and other products, accessories, and supplies that may be available in the Service Provider’s catalog during the term of the Agreement;
  • Fleet monitoring and Reporting Services;
  • Print Shop Management Services for each Entity, to include all necessary Print Shop Equipment, personnel, consumables, and related expenses;
  • Various Software Products, along with all associated licenses, installed on either the Multifunction Machines or Entity and/or Service Provider Owned Hardware in support of various Requirements for each respective Entity; and
  • Managed Print Services of Entity-owned print devices to include, but not limited to support, toner/ink, and paper.
  • Other related Services and Solutions.

Code Enforcement Online Customer Payment Portal

Today customers must either mail in payment (check/money order/certified funds) or physically come to the Charlotte Mecklenburg Government Center (CMGC) to pay their Code Enforcement violation invoices. For this opportunity, we are soliciting vendors for proposals to automate this process so that payments can be made by Credit Card, Debit Card, or Tele-Check from a web browser with a secure internet connection.

Electric Vehicle Supply Equipment and Cloud-based Subscription Services

The Office of Sustainability and Resilience (OSR) in the General Services Department is responsible for guiding the implementation of the Strategic Energy Action Plan. SEAP goals are integrated across the City’s operations of 200+ municipal facilities, structures, and assets, with a range of uses including office, warehouse, storage, parking, vehicle maintenance, communication towers, and public safety.  Currently, there are approximately 103 Level II and one Level III City-owned EV chargers installed across the city.  These stations are Chargepoint Stations and are currently covered under a 5-year warranty and service agreement.

The City is currently studying 850 additional vehicles for near-term electrification and associated infrastructure needs.  The City is issuing this RFP for Electric Vehicle Supply Equipment (EVSE) and related Electric Vehicle Charging Software services to support the SEAP goals.

The purpose of this Request for Proposals (RFP) is to select an EVSE vendor for future EVSE procurements to support future charging needs.  The City of Charlotte would contract with the selected firm for the purchase of EVSE hardware and cloud-based subscription services.  The majority of installed EVSE will be for fleet charging.  There will be some need for publicly available chargers which will require the ability to accept payment.

The City is seeking to hire an experienced and qualified Vendor that can provide a turnkey solution of all equipment, corresponding software and networking, accessories, and warranties.  In addition, we will be considering inclusion of a maintenance services contract.

Cancelled CATS Enterprise Asset Management System

Replacement of current Charlotte Area Transit System(CATS) Asset Management System

CATS seeks to facilitate the successful implementation of a Enterprise Asset Management software solution and a Financial Management solution.

 

PSR 1340

CATS Financial Management System

Charlotte Area Transit System (CATS) is seeking a Finance & Procurement system for CATS Bus Operations Facility.  Accounting software will be Cloud Based to Include AP, AR, G/L, Report Writer as well as fixed assets.
It must Support City of Charlotte (COC) General Ledger account strings.
Possibility to integrate with COC System
Requires workflow approval Multiple modules to include Requisitions, Request for Checks and Purchase Order Change Orders.
Accounts payable invoice matching to Purchase Orders with ability to attach electronic copies to the Purchase Orders as well as unique invoice confirmation.
OCR Capability
Support multiple ledger types.
Vendor central module.
Interface with outside vendors such for payroll and maintenance.
Data must export to CSV, Excel and other formats.
Report Writer
Multi User with user access managed at user level or user group.
PSR 1274

Residential and Public Spaces Wired and Wireless Internet Services

The City is seeking to extend and expand its wired and wireless high-speed broadband network to serve over 4,000 households where the digital divide impacts ability to fully participate in today’s economy, workforce pipeline, banking, and communications.

Locations include Multi-Family housing and public space sites currently served, additional Multi-Family housing sites, single-family housing sites, and additional public space sites. Could be awarded to more than one respondent.

 

Digital Navigation Services

The City is seeking a company knowledgeable and experienced in the strategy and execution of collaboration between government, private, and not-for-profit entities for the purpose of raising awareness and support of public Wi-Fi projects, increasing internet adoption with communities that have low internet adoption rates, and obtaining and sharing data on household broadband connection and the impact of digital inclusion efforts.

Responsibilities include, but are not limited to, providing qualitative and quantitative data around digital needs of households in Charlotte and impact of investments; outreach to the public and partners to promote widespread enrollment of qualifying households to the Federal Government’s Affordable Connectivity Plan (ACP); and developing sustainable funding plans with partners around digital inclusion.