Solid Waste Rollout Carts and Services

Solid Waste Services (SWS) provides residential waste collection service to over 220,000 single-family households, over 130,000 multi-family households and approximately 1,100 businesses located within the City of Charlotte. For single-family households, services include the weekly collection and disposal of garbage, bulky items, yard waste, and the delivery and repair of rollout containers. Recyclables are collected bi-weekly.

Refuse, recyclables, yard waste and bulky waste are collected from the curb on the same day of the week. The collection of non-recyclable, bulky items, white goods and tires is a scheduled service initiated by a resident request. Disabled residents may request and obtain approval for backyard garbage and recyclable collection services with a verification for need from a certified physician. To enable their solid waste disposal needs, City single-family residents are currently provided with one 95/96 gallon rollout container for refuse collection and receive one 95/96 gallon rollout container for recyclables collection. Small business garbage customers receive weekly service for to five (5) containers collected.

The City currently has two contracts for Refuse and Recycling carts. One contract is for the purchase of new carts and a separate contract is being used for the maintenance and service of the carts that are currently in service. The City would like to combine the purchase and service of recycling and refuse carts into one contract.

Rollout Cart Purchasing Contract

SWS provides curbside residents with 95 or 96 gallon large, plastic rollout carts for refuse & recyclable materials collection services. The color of the carts differ by service type and contain permanent City of Charlotte logos and messaging. Each cart has a unique serial number and embedded RFID technology. Throughout the fiscal year, SWS purchases batches of these carts to be issued as replacements, second cart purchases and for new builds. The current estimated annual quantity of carts is 10,000-12,000 carts total. The annual quantity manufactured and purchased may increase or decrease depending on service demand or type, unit growth rate and age of existing cart population over time.