Professional Consulting Services RFP

The City of Charlotte is soliciting a Request for Proposals (RFP) to acquire professional consulting services for strategic planning, research, analysis, and development to improve local government operations.  This multi-year contract will be awarded to multiple vendors that best meet its needs for these services.

The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.

The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:

  • Providing strategic planning for various City departments, programs, services, initiatives, and activities;
  • Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
  • Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
  • Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
  • Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
  • Conducting market research based on current market trends and best practices among peer cities, at a minimum;
  • Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
  • Assisting City staff in testing and implementing strategy map recommendations;
  • Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
  • Providing appropriate support as requested for special projects as assigned by the City Manager or designee.

Cancelled Vanpool Billboards

Vanpool has requested CATS Marketing assist them with billboard advertising.  CATS is seeking billboard advertising space to promote its vanpool program. Desired locations include:  I-77 North from Rock Hill to Clanton Rd. I-77 South from Mooresville to Sunset Rd.  I-85 South from Concord to Sugar Creek  I-85 North from Gastonia to Wilkinson Blvd. Quote must include printing and installation for a two-month period. Vendor to provide traffic counts and photos of locations. CATS will provide camera ready artwork. 

 

PSR-929

Canceled ATS Employee Safety Culture Survey

As part of FTA-mandated Agency Safety Plan (ASP) regulations 49 CFR 673, CATS needs to conduct an agency wide safety survey to all its employees to provide a baseline safety culture. This baseline will allow CATS to identify GAPS in the ASP and enhance the document to ensure safety issues and programs identified by employees are included. It is our intent to conduct future pulse check surveys in order to track changes in the safety culture over time.

 

PSR-908