Central/Albemarle Corridor Small Business Ecosystem Assessment

The City of Charlotte has prioritized investments in six key corridors known as the “Corridors of Opportunity”. The goal is to provide high-quality public services that build opportunity in these corridors, which are rich in history and pride.  The City of Charlotte is creating fertile ground for prosperity by bolstering community programs and projects; building on the momentum of past investments; and filling in gaps in infrastructure and transportation, workforce and business development, housing and code enforcement, public safety, and urban design.

As part of this work, the City of Charlotte is issuing this RFP to solicit a qualified firm to complete a small business ecosystem assessment for the Central/Albemarle corridor.  The project boundaries are from the intersection of Albemarle Road/Sharon Amity Road to Albemarle Road/Lawyers Road.  This area consists of a diversity of small business types along three main commercial areas.  There are over 11 languages spoken along this corridor and a high presence of immigrant-owned small businesses.  There are also indications that artists are moving into the Central/Albemarle corridor in search of less expensive rents.

Specific elements of the assessment should include:

  • Identify the main industries in the project area and any shifts or trends happening within the ecosystem.
  • Identify challenges, strengths, and opportunities of small businesses and the various commercial locations along the designated corridor.
  • Identify stakeholders and partners in the project area.
  • Identify the stage of growth of small businesses in the project area, number of employees, business profitability, and presence of small business succession planning.
  • Provide short-term (24 months), mid-term (2-5 years), and long-term (5+ years) recommendations of programs and services for the designated area that help existing businesses thrive and create environments for new business startup.
  • Present findings to stakeholder groups identified by the City
  • Provide a timeline for project completion.

If you are interested in bidding on this work please send a proposal for the work listed above, along with examples of similar work you have done, by April 5, 2021.  If you have any questions contact Christi Floyd, cfloyd@charlottenc.gov

Professional Consulting Services

The City of Charlotte (“City”) will be seeking professional consulting services for strategic planning, research, analysis, and development to advance more streamlined and effective local government operations.

The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.

The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:

  • Providing strategic planning for various City departments, programs, services, initiatives, and activities;
  • Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
  • Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
  • Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
  • Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
  • Conducting market research based on current market trends and best practices among peer cities, at a minimum;
  • Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
  • Assisting City staff in testing and implementing strategy map recommendations;
  • Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
  • Providing appropriate support as requested for special projects as assigned by the City Manager or designee.

The City is interested in Consultants who have experience in any of the following service areas, at a minimum: diversity and inclusion, economic development, human resources, information technology, public safety, social justice, sustainability and resiliency, and workforce needs and development.