Strategic Business Technology Roadmap Services

The City is seeking consultant knowledgeable and experienced in the use of business information systems and technology best practice methodologies to conduct a needs assessment and prepare a strategic plan to serve as a road map for addressing the short and long-term technology business systems needs of the City. The plan should contain clear goals and action items that will move the City forward and should be structured in a manner that allows for ease and clarity of implementation by staff and other resources. The Company shall conduct a study of current infrastructure and systems, offer recommendations, determine whether a different direction might improve business continuance strategies, and to discover ways to improve efficiencies.

eBuilder Support Services

  • 1-2 full-time Certified e-Builder Administrator(s), to implement new CIP processes and modify existing workflows at the direction of CLT staff.  It is anticipated that the duration for this position is 1 year.
  • 1 full-time Certified e-Builder Administrator/ Business Analyst, for an anticipated duration of 3 years with the option of two 1-year extensions.  This position will help with creating new processes, maintaining the existing system, and maintaining the overall CLT e-builder system.  Work will be assigned at the direction of CLT staff
  • 1 full-time Support staff, for an anticipated duration of 3 years with the option of two 1-year extensions.  This position will help with training, implementation, help desk tickets, etc.  Work will be assigned at the direction of CLT staff.
  • 1 full-time Document Control Manager or additional Support staff, for an anticipated duration of 3 years with the option of two 1-year extensions. This position will ensure consistency of naming conventions, folder and file structure, plan room organization process’s

Replacement of Financial, Budgeting, and Human Resources Systems Request for Information

The City of Charlotte is seeking Enterprise Resource Planning (ERP) information from Software Providers with proven experience in the public sector for the functional areas of budget, human resources, finance, procurement, project and grant cost accounting. The City’s vision is to implement an integrated software solution to process, report, and store information; facilitate delivery of services and activities through better financial management, improved business processes and better information for decision making.
This Request for Information (RFI) is NOT intended to award a contract, rather to gain information.