Digital Navigation Services

The City is seeking a company knowledgeable and experienced in the strategy and execution of collaboration between government, private, and not-for-profit entities for the purpose of raising awareness and support of public Wi-Fi projects, increasing internet adoption with communities that have low internet adoption rates, and obtaining and sharing data on household broadband connection and the impact of digital inclusion efforts.

Responsibilities include, but are not limited to, providing qualitative and quantitative data around digital needs of households in Charlotte and impact of investments; outreach to the public and partners to promote widespread enrollment of qualifying households to the Federal Government’s Affordable Connectivity Plan (ACP); and developing sustainable funding plans with partners around digital inclusion.

Strategic Business Technology Roadmap Services

The City is seeking consultant knowledgeable and experienced in the use of business information systems and technology best practice methodologies to conduct a needs assessment and prepare a strategic plan to serve as a road map for addressing the short and long-term technology business systems needs of the City. The plan should contain clear goals and action items that will move the City forward and should be structured in a manner that allows for ease and clarity of implementation by staff and other resources. The Company shall conduct a study of current infrastructure and systems, offer recommendations, determine whether a different direction might improve business continuance strategies, and to discover ways to improve efficiencies.