Workers Compensation Medical Services

The City of Charlotte’s Risk Management Division is seeking proposals from qualified Companies to provide medical services to the City, Mecklenburg County, Charlotte-Mecklenburg Schools, Charlotte Regional Visitors Authority, and/or Mecklenburg EMS Agency (collectively referred hereto as “Employing Agencies”) employees injured on the job. Combined, these five (5) organizations employ approximately 37,500 individuals.
The Employing Agencies’ workers’ compensation claims are processed through a third-party administrator. The Company is expected to work with the third-party administrator and its adjusters in order to ensure the claims are processed in a satisfactory and timely manner.
The Company shall act as the representative of the Risk Management Division in all matters related to such services, including but not limited to the following:                                                                                                                                                                                                                                          • Provide medical services pursuant to this contract for the Employing Agencies and their employees as a licensed provider in the state of North Carolina;
• Provide a minimum of three (3) locations within Mecklenburg County with seven (7) day a week access to medical treatment for employees authorized by an Employing Agency for treatment of on-the-job injuries. Every location must provide the same level of service to employees, and have a minimum of two (2) Medical Doctors on staff who specialize in Occupational Medicine and are able to meet the medical needs of injured employees.                                                                                                                                                                                                                                                                                     • Provide an initial prescription card if injured employees require a prescription; and
• Work with Employing Agencies to create policies and protocols for exposure-related claims.                                                                                            • Possible addendum for pre-employment physicals

Workforce Development Services RFP

The City of Charlotte is committed to increasing access to quality jobs for Charlotte residents by supporting and connecting them with quality training programs that result in obtainment in high-demand, sustainable employment.

This RFP focuses on the services necessary to implement these workforce development programs, including intake, assessment, and career path navigation, including educational guidance and enrollment, career guidance, job placement, and wraparound services to ensure success. The City is interested in making multiple contract awards to provide these services.

Non-Profit Support Administrator Services

The City of Charlotte received federal stimulus funding under the American Rescue Plan Act (ARPA) State & Local Fiscal Recovery Fund program enacted in 2021.  The City has designated up to $3.5 million of ARPA funding to support the local non-profit community.  The City is seeking a small number of community partners to serve as Administrators who will serve as the primary representatives for the program and perform all required administrative duties necessary for program implementation, recipient identification, eligibility, and funds distribution related to the program.

Community Support Response Program

The City of Charlotte is seeking a qualified entity, with a local presence – or a collaborative partnership between qualified entities, each with a local presence – to provide community support services to community members who are experiencing problems related to mental health, depression, poverty, homelessness and/or substance abuse issues. The selected vendor or vendors will provide certified Emergency Medical Technicians (EMTs) and Licensed Behavioral Health Clinicians (Clinicians) to staff a non-law enforcement pilot program to respond to low-risk behavioral health calls for service and assess and connect residents in distress with appropriate services.  Vendors are invited to apply to provide either EMTs, Clinicians, or both for this program.

Housing Counseling and Education Services

The City’s Housing & Neighborhood Services Department (HNS) is seeking proposals from US Department of Housing and Urban Development certified counseling agencies to provide housing counseling and education services to prospective homebuyers and homeowners. Agencies must be non-profits and HUD certified in order to be considered for this RFP. The City will be awarded multiple contracts for this solicitation. Services to be provided include:

  • Pre-purchase education services;
  • Pre-closing education services;
  • Post-homeownership counseling services;
  • Foreclosure Prevention counseling services; and
  • Individual Financial Counseling

Out of School Time (OST) Programs

The City of Charlotte aims to improve neighborhood quality of life through a community engagement strategy that ensures children are safe, succeeding in school and supported by their community. An integral component to achieving this goal is providing funding to organizations that deliver high-quality out of school time services to children and youth in high-need neighborhoods.

Since 1978, the City has provided funding to agencies that offer Out of School Time (OST) enrichment programs to Students from low-income families. The programs can be provided at either neighborhood facilities or school facilities. This RFP is to solicit Organizations that provide these Services and evaluate their programs for potential City funding.