Workforce Development Services RFP

The City of Charlotte is committed to increasing access to quality jobs for Charlotte residents by supporting and connecting them with quality training programs that result in obtainment in high-demand, sustainable employment.

This RFP focuses on the services necessary to implement these workforce development programs, including intake, assessment, and career path navigation, including educational guidance and enrollment, career guidance, job placement, and wraparound services to ensure success. The City is interested in making multiple contract awards to provide these services.

Community Support Response Program

The City of Charlotte is seeking a qualified entity, with a local presence – or a collaborative partnership between qualified entities, each with a local presence – to provide community support services to community members who are experiencing problems related to mental health, depression, poverty, homelessness and/or substance abuse issues. The selected vendor or vendors will provide certified Emergency Medical Technicians (EMTs) and Licensed Behavioral Health Clinicians (Clinicians) to staff a non-law enforcement pilot program to respond to low-risk behavioral health calls for service and assess and connect residents in distress with appropriate services.  Vendors are invited to apply to provide either EMTs, Clinicians, or both for this program.

eBuilder Support Services

  • 1-2 full-time Certified e-Builder Administrator(s), to implement new CIP processes and modify existing workflows at the direction of CLT staff.  It is anticipated that the duration for this position is 1 year.
  • 1 full-time Certified e-Builder Administrator/ Business Analyst, for an anticipated duration of 3 years with the option of two 1-year extensions.  This position will help with creating new processes, maintaining the existing system, and maintaining the overall CLT e-builder system.  Work will be assigned at the direction of CLT staff
  • 1 full-time Support staff, for an anticipated duration of 3 years with the option of two 1-year extensions.  This position will help with training, implementation, help desk tickets, etc.  Work will be assigned at the direction of CLT staff.
  • 1 full-time Document Control Manager or additional Support staff, for an anticipated duration of 3 years with the option of two 1-year extensions. This position will ensure consistency of naming conventions, folder and file structure, plan room organization process’s