Direct pedestrian, vehicular and construction-related traffic on upper and lower levels of the terminal entrances, and other areas as assigned, to prevent congestion. Provide information to the public and give directions to airport and off-airport locations. Provide exceptional customer service while maintaining an obstruction-free walkway for the movement of pedestrians across the crosswalk. Provides assistance to individuals needing help crossing the street. Directing smokers to appropriate smoking areas. Report unattended bags. Perform other duties as required. Use proper radio etiquette for communication over the radio.
The City of Charlotte provides direct traffic control and logistical support for the Spectrum Center which is host to an estimated 125 sporting, music, business, and other events a year. To reduce visitor risk, increase visitor return rates and minimize oversight and recurring management of City staff, the City has determined that a Traffic Control Plan, and a Company to perform portions of this plan are necessary for select events. During the last year, the City and current Company have provided this support for over 69 events. The selected Company shall be the sole provider of traffic control services for the Spectrum Center and designated areas around the Spectrum Center.