Transit Security Services

This PSR is to put CATS’ Police/Security contract out for solicitation. Police/Security services will be separated with the intent to utilize two separate vendors that will work seamlessly in collaboration with one another. One vendor will be contracted for Police, Dispatchers, and Security Guards with Tasers while the other vendor will be contracted for just Security Guards. This contract will be for three (3) years and two (2) one-year options totaling 5 years. Officers will perform all duties listed in the Scope of Duty which describes Police/Security coverage on all rail systems, rolling stock, facilities, and properties owned or operated by CATS. The vendor with police officers will have a total of 210,080 hours and the second vendor with just security guards will have a total of 91,520 giving the grand total between both contracts 301,600 hours per year.

PSR 1332

Community Support Response Program

The City of Charlotte is seeking a qualified entity, with a local presence – or a collaborative partnership between qualified entities, each with a local presence – to provide community support services to community members who are experiencing problems related to mental health, depression, poverty, homelessness and/or substance abuse issues. The selected vendor or vendors will provide certified Emergency Medical Technicians (EMTs) and Licensed Behavioral Health Clinicians (Clinicians) to staff a non-law enforcement pilot program to respond to low-risk behavioral health calls for service and assess and connect residents in distress with appropriate services.  Vendors are invited to apply to provide either EMTs, Clinicians, or both for this program.